Terms of Service

This website, www.urbancomputers.co.ke, is operated by Urban Office Computer Distributors. Throughout the site, the terms “we”, “us”, and “our” refer to Urban Office Computer Distributors.

By accessing our website and/or purchasing from us, you agree to be bound by these Terms of Service, including additional terms, conditions, and policies referenced here or available by hyperlink. These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.

If you do not agree to these Terms, you may not access the website or use our services.

We may update or change these Terms at any time by posting revisions here. Your continued use of the website following updates means you accept the revised Terms.

  1. Online Store Terms

By using this site, you confirm that you are at least 18 years old or the age of majority in your jurisdiction. If you allow a minor dependent to use this site, you are responsible for their actions.

You agree not to use our services for unlawful purposes, including but not limited to copyright violations, fraud, or transmission of harmful code such as viruses.

  1. General Conditions

We reserve the right to refuse service to anyone at any time.

You understand that information (excluding payment details) may be transferred across networks without encryption. Payment information is always encrypted during transfer.

You may not reproduce, sell, or exploit any part of our services without our written permission.

  1. Accuracy of Information

We make every effort to ensure accuracy, but we do not guarantee that all content on this site is error-free, complete, or up to date. Any reliance on site content is at your own risk.

  1. Changes to Products and Services

Prices and product availability may change without notice. We reserve the right to modify or discontinue products or services at any time without liability.

  1. Products or Services

Some products may be available only online and may have limited quantities. Returns or exchanges are handled according to our Return Policy.

We strive to display products as accurately as possible, but cannot guarantee exact color or detail due to screen differences.

We may limit product sales by region, customer, or order. All product descriptions and pricing are subject to change.

  1. Billing and Account Information

We reserve the right to refuse or cancel any order. Restrictions may apply to orders under the same account, payment method, or shipping address.

You agree to provide accurate, current, and complete account and billing information. Prompt updates to email, phone, and payment details are required to complete transactions.

  1. Optional Tools and Third-Party Links

We may provide access to third-party tools or links. These are offered “as is” and without warranties. We are not responsible for third-party websites, products, or services. Please review third-party terms before use.

  1. User Content and Feedback

If you submit feedback, ideas, or comments, you grant us the right to use them without restriction or compensation.

You agree not to submit unlawful, defamatory, or harmful content. You are solely responsible for your submissions.

  1. Personal Information

Any personal information you provide is handled under our Privacy Policy and in compliance with the Kenya Data Protection Act, 2019.

  1. Errors and Omissions

From time to time, the website may contain errors relating to product details, pricing, or availability. We reserve the right to correct such errors and update or cancel orders accordingly.

  1. Prohibited Uses

You may not use this site or its content:

  • For unlawful purposes.
  • To infringe intellectual property rights.
  • To harass, abuse, defame, or discriminate.
  • To transmit malware or spam.
  • To collect personal data without consent.
  • To interfere with website security or operations.

Violation may result in termination of service.

  1. Disclaimer of Warranties & Limitation of Liability

Our services and products are provided “as is” and “as available,” without warranties of any kind unless expressly stated.

We do not guarantee uninterrupted, error-free, or secure service.

Urban Office Computer Distributors, including directors, employees, and partners, are not liable for damages arising from use of our website or products, except as required by Kenyan law.

  1. Indemnification

You agree to indemnify and hold harmless Urban Office Computer Distributors, its affiliates, employees, and partners, from any claims or damages resulting from your breach of these Terms or violation of third-party rights.

  1. Severability

If any part of these Terms is found unlawful or unenforceable, the remaining provisions remain valid and enforceable.

  1. Termination

These Terms remain effective until terminated by either you or us. You may terminate by ceasing use of the site. We may terminate if you breach these Terms, without notice.

  1. Entire Agreement

These Terms, together with our posted policies, form the entire agreement between you and us, superseding any prior agreements.

  1. Governing Law

These Terms are governed by the laws of Kenya.

  1. Contact Information

Urban Office Computer Distributors
Town House, Kaunda Street, 4th Floor, Room 406, Opposite Trattoria Restaurant
Office: +254 111 225 799
Email: sales@urbancomputers.co.ke | ke.urbancomputers@gmail.com

Working Hours:

  • Monday – Friday: 8:00am – 6:00pm
  • Saturday: 9:00am – 4:00pm
  • Sunday & Public Holidays: Closed